Beyond Formulas: A Better Way to Write Sales Copy

An effective piece of sales copy starts with a single, powerful idea articulated in a crystal-clear sentence. Think of it as your "Copy Thesis."
For example:
- A course could be for any baby boomer looking to build a business from home, because it shows them how to turn their knowledge into profits.
- A parenting program could be for any parent who wants to improve their child’s behavior, because it makes good behavior automatic.
- A diet plan could be for anyone who is obese and wants to become lean and fit, because it uses the body’s built-in fat-burning furnace.
Your goal is to refine your Copy Thesis until it’s a rock-solid concept, a big idea packed into a short, meaningful sentence.
Moving Beyond Manipulative Copywriting
The world of copywriting is filled with tricks, formulas, and questionable psychological tactics. It’s easy to find someone peddling a manipulative technique. While some formulas have merit, many are based on morally gray methods of persuasion.
The framework we're exploring here is different. It’s built on universal principles focused on doing good and helping people make decisions that genuinely benefit them. This approach to Copywriting and Persuasion is about service, not deception.
Using the P.A.S.T.O.R. Framework to Guide Your Customers
Most people hear the word “pastor” and think of a church leader. But the word’s original meaning was “to shepherd”—someone who cares for, feeds, and protects their flock.
This isn’t about treating customers like a “herd,” a term some marketers use that can feel demeaning. The role of a shepherd is a loving, caring, and protective one. It’s about adopting that same sense of responsibility when you write for your audience. This mindset is key for small business growth because it builds trust.
P.A.S.T.O.R. is also an acronym that outlines the key sections of your copy.
P: Person, Problem, and Pain
Start by identifying the specific person you’re trying to reach. Understand the problem you solve for them and the pain it causes in their life.
The best way to do this is to describe their problem in detail, using their own language. Marketing expert Jay Abraham noted a key psychological principle: the more accurately you describe someone's problem, the more they instinctively believe you have the solution. You have to join the conversation already happening in their mind.
For example, if you're writing about weight loss, you might describe their current reality:
You've been on every fad diet. You've joined multiple gyms and started a dozen exercise programs, but nothing seems to stick. Maybe you’re feeling frustrated with yourself, feeling like no matter what you try, you’re destined to fail.
You aren't judging them; you're reflecting their experience. To do this, you must first empathize with how they feel. As Zig Ziglar said, "Selling is essentially a transfer of feelings." You can't transfer excitement about a solution until you first feel their pain.
A: Amplify and Aspirations
Next, you need to amplify the consequences of not solving the problem and connect with their aspirations for a better future. This step is crucial for driving sales and influence, yet it's often overlooked.
It’s not enough to just paint a picture of a positive outcome. Before you show them paradise, you have to make them feel the real cost of staying where they are. What is the price of inaction?
Whenever possible, put a dollar amount on it. For instance, when writing copy for a business coaching program, I might ask the reader to do a quick calculation:
Write down your average monthly income. Now, write down what you want it to be. If you're making $5,000 a month but your goal is $15,000, the gap is $10,000. That means you're paying a $10,000 cost every single month you don't solve this problem.
This makes the price of indecision tangible.
S: Story, Solution, and System
After establishing the problem and the cost of ignoring it, it's time to introduce the solution through a story. This could be your own story of overcoming the problem or the story of a client you helped.
A narrative is always more powerful than a simple description. Instead of saying, “Bob figured out the answer,” tell the story of Bob, the business owner on the verge of bankruptcy who tried one last idea that saved everything. Your story must be true. If you think you don’t have one, you just haven’t looked hard enough. There is always a story to tell.
T: Transformation and Testimony
People don't buy "stuff"; they buy a transformation. When someone buys the P90X workout program, they aren't looking for a box of DVDs and a wall chart. They are buying the lean, healthy body they envision for themselves. The product is just the vehicle; the transformation is the destination.
This is also where testimony comes in. You need real-life stories from people who have achieved the transformation you're offering. Successful infomercials are often about 70% testimonials for a reason. They answer three critical questions in the buyer's mind:
- Has this person done it for themselves?
- Have they successfully taught others to do it?
- Can they teach me how to do it?
Your testimonials should provide a resounding "Yes!" to all three.
O: Offer
Now it’s time to clearly describe your offer. You can even use a simple heading like, “Here’s Exactly What You Get.”
In this section, focus about 80% of your words on the transformation and benefits. The other 20% can cover the deliverables (the schedule, the modules, etc.). Always tie the deliverables back to the outcome.
Instead of saying a customer will get "8 DVDs, each with a 45-minute workout," you could say they will receive "8 DVDs, each containing a body-sculpting, fat-burning workout that will help you craft the lean body you want."
R: Response
Finally, you must ask for a response. This is where you explicitly ask the customer to buy. Don't be shy. Tell them exactly what to do next and remind them why it’s important.
I often write something like this:
You're at a point of decision. You can continue on the same path, getting the same results you've always gotten. Or you can choose to do something different. If you want a new outcome for your health, your finances, or your life, you have to make a new choice.
Then, give specific instructions:
Click the button below, complete the order form, and we'll immediately send you everything you need to get started.
If you truly believe in your solution, you owe it to your customers to make the strongest, clearest case possible for them to take action. Effective digital marketing tactics demand clarity at this final step.
Applying this P.A.S.T.O.R. framework, with a mindset of genuinely helping your reader, will almost certainly lead to more sales, higher profits, and happier customers.








