Managing Your Marketing Work with Agile Methods

If you’ve ever felt like your marketing team is juggling too many priorities, constantly switching tasks, and struggling to show real results, you’re not alone. The modern marketing landscape is a frantic mix of shifting customer needs, emerging channels, and endless requests from stakeholders. It’s easy to get caught running on a hamster wheel of activity without making any real forward progress.
This is where a different approach to managing work comes in—one borrowed from the world of software development. Agile Methodologies in Marketing like Scrum and Kanban offer a framework to bring order to the chaos. They help teams focus on what truly matters, adapt to change quickly, and deliver valuable work consistently. Whether you’re part of a large corporation, running a freelance business, or trying to turn a side hustle to full time, understanding these processes can fundamentally change how you operate.
The Core Idea: Moving Beyond the Annual Plan
Traditional marketing often runs on big-bang campaigns and rigid annual plans. You spend months strategizing, get everything approved, launch, and then hope for the best. The problem is, the market can completely change by the time you go live.
Agile flips this model. Instead of one massive bet, you make many small, iterative ones. It’s a shift from focusing on outputs (like launching a campaign) to focusing on outcomes (like increasing qualified leads). This approach is built on a few core project management frameworks, mainly Scrum and Kanban.
Scrum: Working in Focused Sprints
Scrum is an iterative framework designed for complex projects that are likely to change. It’s built around short, consistent work periods called "Sprints," which usually last one to four weeks.
Here’s the basic flow:
- The Backlog: All potential work—blog posts, ad campaigns, website updates—lives in a master list called the Marketing Backlog. Each item is prioritized based on the value it will deliver to the business and the customer.
- Sprint Planning: At the start of a Sprint, the team meets to decide what they can realistically accomplish from the top of the backlog. This becomes the Sprint Backlog. This commitment is key—once the Sprint starts, the plan is locked in. If unplanned work gets added, something of similar size must be removed.
- The Daily Standup: Each day, the team has a quick 15-minute check-in. Everyone answers three simple questions: What did I do yesterday? What will I do today? Are there any roadblocks in my way? This isn’t a status report for a manager; it’s a way for the team to sync up and solve problems quickly.
- The Sprint Review: At the end of the Sprint, the team demonstrates the completed work to stakeholders. This is a crucial feedback loop that ensures what’s being built is what the business actually needs.
- The Sprint Retrospective: After the review, the team meets to discuss their process. What worked well? What didn’t? What can they improve in the next Sprint? This commitment to continuous improvement is at the heart of Scrum.
Scrum works best for marketing activities that can be planned in advance, like content marketing, website development, or implementing new marketing technology. It brings a predictable rhythm to the work and protects the team from constant interruptions.
Kanban: Visualizing and Managing Flow
While Scrum is about time-boxed iterations, Kanban is all about flow. Its main goal is to make your workflow visual and to limit the amount of work in progress (WIP) at any given time. This might sound simple, but it’s a powerful way to reduce bottlenecks and stop the harmful effects of multitasking. For any freelance hustle, mastering this can be the key to growth.
The central tool is the Kanban board, which can be a physical whiteboard or a digital tool. In its simplest form, it has three columns: To Do, Doing, and Done.
Here’s how it works:
- Visualize the Work: Every task is a card on the board. You can see at a glance what’s in the queue, what’s being worked on, and what’s finished. More complex boards can have columns for each step in a process (e.g., Writing, Editing, Design, Review).
- Limit Work-in-Progress (WIP): This is the magic of Kanban. Each "Doing" column has a limit on how many cards can be in it at one time. For example, a writer might have a WIP limit of two. This forces them to finish one task before starting another, leading to a smoother, faster flow of completed work. It stops work from piling up in one stage, like a long line of articles waiting for a single, overwhelmed editor.
- Manage Flow: The team’s focus isn’t on a deadline; it’s on moving cards from left to right as smoothly as possible. The daily meeting is often a walk-through of the board, focusing on blocked items and ensuring work keeps moving.
Kanban is a great fit for marketing functions that are more reactive and can’t be planned weeks in advance. Think social media management, public relations, or tech support. It provides flexibility to add urgent tasks to the top of the queue without derailing the whole system. A well-run Kanban system is one of the most effective ways to build scalable side hustles.
Scrumban: The Hybrid Approach
Many marketing teams find that neither pure Scrum nor pure Kanban is a perfect fit. They end up with a hybrid model often called Scrumban. This approach combines the structure of Scrum (like Sprints and retrospectives) with the flexibility and flow of Kanban (like WIP limits and a persistent board).
Instead of a rigid Sprint plan, a Scrumban team might have a planning meeting on demand, simply to pull enough work into the queue to keep the flow going. This offers a middle ground that works well for teams that have a mix of planned projects and reactive tasks.
Why These Methods Work: The Underlying Principles
Adopting Agile Methodologies in Marketing is more than just using a new tool; it requires a shift in mindset. These aren't just processes; they're tied to a new marketing strategy focused on adaptability. As one director of Content Development, Justin Zimmerman, put it, "Just like building software, marketing experiences some of the same problems: waste, restart, frustration that the ratio between the amount of work and the output wasn't anywhere near optimal."
Here are the cultural shifts that make these frameworks so effective:
- Customer Focus Over Internal Focus: Agile forces you to think from the customer's perspective. User stories, a common tool in Scrum, frame tasks around a user’s need (e.g., "As a busy dad, I want to find a quick recipe so I can make a healthy dinner for my family."). This keeps the focus on delivering value, not just checking off tasks.
- Data and Testing Over Opinions: Instead of relying on the "loudest voice in the room" for prioritization, Agile teams use data. They run small experiments to see what works and then scale up. This approach of continuous improvement replaces the risky "big-bang" campaign.
- Collaboration Over Silos: To work effectively, Agile teams need people from different functions (writers, designers, analysts) working together. This breaks down departmental silos and ensures everyone is aligned on the same goal.
- Responding to Change Over Following a Plan: The goal isn't to stick to a plan made six months ago. It's to be able to pivot quickly when a competitor makes a move, a new opportunity arises, or customer behavior changes. This adaptability is the true superpower of any business marketing team.
For anyone who is setting up as a freelancer or building a small agency, these principles can provide the structure needed to manage client work efficiently and demonstrate clear value, making the leap from a side hustle to full time much more achievable. By creating repeatable and scalable side hustles based on these processes, you build a foundation for long-term success.







